Every Feature Your Salon Needs

From online booking to loyalty rewards, CutsBot handles the business side so you can focus on your clients.

📅 Online Booking

Your clients book appointments 24/7 from your website, Instagram link, or Google Business profile. No phone calls, no back-and-forth messages. Real-time availability that updates instantly.

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Branded Booking Page

A custom booking URL with your salon name, services, and stylists. Embed it on your website or share the link anywhere.

👤

Stylist Selection

Clients pick their preferred stylist or choose "first available." Each stylist manages their own calendar, breaks, and time off.

Instant Confirmation

Clients get immediate SMS and email confirmation with appointment details, salon address, and cancellation policy.

📶

Multi-Service Booking

Clients book multiple services in one appointment. CutsBot calculates total duration and finds slots that fit everything.

1

Choose a Service

Haircut + Balayage — 2h 30min — $185

2

Pick Your Stylist

Mia R. — Color Specialist — Next available: Thu 2:00 PM

3

Select Date & Time

Thursday, March 20 at 2:00 PM

4

Confirmed!

SMS confirmation sent. Reminder scheduled for 24h before. $25 deposit held.

💬 Smart Reminders

Automated SMS and email reminders sent 24 hours and 2 hours before every appointment. Clients confirm with a single text reply. No-show rates drop from 20%+ to under 5%.

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Two-Stage Reminders

24-hour reminder with confirm/reschedule options, followed by a 2-hour heads-up. Customizable timing and messaging for your brand.

One-Tap Confirm

Clients reply YES to confirm or RESCHEDULE to see available alternatives. No logging in, no app to open.

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No-Show Protection

Require deposits at booking. If a client doesn't show, the deposit covers your lost time. Configurable per service and client.

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Confirmation Dashboard

See at a glance which clients have confirmed, who hasn't responded, and which slots are at risk. Take action before it's too late.

📋 Waitlist Management

When someone cancels, CutsBot automatically texts the next person on your waitlist. Empty chairs get filled in minutes instead of staying empty all day. Your revenue stays consistent even with last-minute changes.

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Automatic Notifications

Waitlisted clients get an instant text when a slot opens. First to reply gets the appointment, no staff intervention needed.

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Smart Matching

CutsBot matches waitlist clients to the right stylist and service duration. Only relevant openings are sent to each person.

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Fill Rate Tracking

See how many cancelled slots get refilled and how quickly. Track waitlist conversion rates by stylist, service, and time of day.

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Client Preferences

Clients specify which days and times work for them. CutsBot only pings them when a matching slot opens up — no spam.

🌟 Loyalty & Rewards

A digital loyalty program that runs itself. Clients earn points for every visit, referral, and review. They redeem rewards at checkout with no punch cards to lose and no manual tracking for your staff.

Points Per Visit

Clients earn points automatically when they check out. Configurable earn rates per dollar spent or per visit. Higher-value services earn more.

🎁

Referral Bonuses

Clients share a unique referral link. When a friend books, both get bonus points. Turns your happiest clients into your marketing team.

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Custom Rewards

Set up rewards that match your business: free deep conditioning, $10 off color, complimentary blowout. You control the catalog.

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Client Balance View

Clients see their points balance, available rewards, and progress toward the next reward in their booking confirmation texts.

🔁 Re-booking Engine

CutsBot learns each client's service cycle — 4 weeks for a men's cut, 6 weeks for highlights, 8 weeks for a keratin treatment — and sends personalized rebooking messages at the perfect moment. Clients stay on schedule without thinking about it.

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Cycle Detection

AI analyzes each client's booking history and calculates their natural rebooking interval for every service they use.

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Personalized Outreach

Messages mention the specific service, preferred stylist, and suggest times that match the client's usual booking pattern.

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Pre-Booking at Checkout

Prompt stylists to rebook clients before they leave. CutsBot suggests the ideal next date based on the service performed today.

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Retention Analytics

Track rebooking rates by stylist, service, and client segment. Identify at-risk clients before they churn to a competitor.

💳 Integrated Payments

Accept payments through Square or Stripe, collect deposits at booking, charge no-show fees automatically, and let clients tip from their phone. All payment data syncs with your booking history for clean reporting.

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Square & Stripe

Connect your existing Square or Stripe account in minutes. No new hardware, no new merchant accounts. Keep your current rates.

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Deposits & Prepayment

Require a deposit at booking to reduce no-shows. Full prepayment available for premium services. Refund policies are configurable.

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Digital Tipping

Clients add a tip when they pay from their phone. Suggested tip amounts (18%, 20%, 25%) increase average tip size by 15%.

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Revenue Reports

Daily, weekly, and monthly revenue by stylist, service, and payment method. Export to your accountant or sync with QuickBooks.

Ready to See It in Action?

Start your free 14-day trial and have your salon set up in under 5 minutes. No credit card required.

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